Alex Gerson Saltiel Schmidt

Contact

266 Nunes Machado St.
Ap. 901
Curitiba, PR

www.alexgerson.com

+55 41 91358195

Sumary

A bright, talented and ambitious student in the field of enterprise resource planning with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies and be able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated and having the ability to organise and present complex solutions clearly and accurately looking for a suitable ERP analyst position with a successful and dynamic company that offers room for progression

Education

Analysis and development of systems Jan 2010 — Dec 2013

UTP/PR - Universidade tuiuti do apraná

MBA in Enterprise resource planning (ERP) Aug 2016 — Studying

IGTI - Centro Universitário Newton Paiva

Work experience

Almaq Dec 2014 — Present

Jr. Technician II
  • Visited clients on-site, assisted them to get the very best from their, printers and scanners by resolving technical issues.
  • Delivered technical training for printer hardware and software to end users.
  • Certified technician for Kyocera and Sharp printers
  • Installed, repaired and maintained multi-vendor printers to include Kyocera, Lexmark, Brother, Sharp, Xerox and Ricoh
  • 20+ Certificates of training

H.Print Nov 2013 — Dec 2014

Jr. Technician I
  • Visited clients on-site, assisted them to get the very best from their, printers and scanners by resolving technical issues.
  • Delivered technical training for printer hardware and software to end users.
  • Installed, repaired and maintained multi-vendor printers to include Kyocera and Lexmark

Megagraphic Sept 2012 — Nov 2013

COMPUTER TECHNICIAN
  • Installation and customization of SugarCRM system
  • Technical support on plotters.
  • Talk with users and conduct computer diagnostics to investigate and resolve problems to provide technical assistance and support.
  • Install and perform minor repairs to hardware, software and peripheral equipment.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems and appropriate software.
  • Prepare evaluations of software or hardware and recommend improvements or upgrades.
  • Maintain records of daily problems and actions taken.
  • Modify and customize commercial programs for internal needs.
  • Documents translation.
  • Backup management  (Files and Databases)

CITS December 2010 — July 2011

TRAINEE
  • Creation of tear-down reports.
  • Analysis of equipment to lower manufacture cost.
  • Ventilation and grounding tests on desktop and notebook.
  • Maintenance of desktop and notebook

English proficiency test

References

MEGAGRAPHIC P. S. I. LTDA
CNPJ: 10.628.707/0001-09
Leonor Caron Alves St., 84 - Parolin - Curitiba/PR

To whom it may concern:

Mr. ALEX GERSON SALTIEL SCHMIDT worked with us during the period September 10th 2012 to November 14th 2013, in the post of COMPUTER TECHNICIAN
performing the functions of a computer technician and technical support for plotters, in which
demonstrated professional competence and loyalty.
During this period, it was a suitable person, observant of their duties, being accessible with ease
teamwork and good communication.
Therefore, we are pleased to recommend it as a great hire.
We are available for further details.

Curitiba, 14 OCTOBER 2013.

RICARDO GOMES
TECHNICAL DIRECTOR
+55(41) 3033-6061